DEPrivacy Policy for drop Rehearsal & Self-Production Studios
Responsible:
Kerem Uzgören, MBA
Gentzgasse 3, Top 1, 1180, Vienna
1. Introduction
drop (Gentzgasse 3, Top 1, 1180, Vienna) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.
2. Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number.
- Payment Information: Credit card details and billing address (processed securely).
- Booking Details: Session times, equipment requests, and any additional preferences.
- Website Usage Information: IP address, browser type, and browsing behavior collected via cookies (see our Cookie Policy)
- Other Voluntarily Provided Information: Feedback, inquiries, or messages sent through our contact forms.
3. How We Use Your Data
We use your data for the following purposes:
- To process bookings and payments.
- To communicate booking confirmations or changes.
- To personalize your experience and provide tailored recommendations.
- To improve our website and services through analytics.
- To comply with legal obligations.
4. Sharing Your Data
We do not sell or rent your data. We may share your data with:
- Payment Processors: To handle transactions securely.
Our booking system is hosted and managed by Anny. For Anny's privacy policy, please refer to section 9-Third Parties.
We use Stripe for our online payments. For Stripe's privacy policy, please refer to section 9-Third Parties.
- Service Providers: For hosting, analytics, or email delivery.
Our website is hosted by IONOS. For IONOS' privacy policy, please refer to section 9-Third Parties.
- Legal Authorities: If required to comply with Austrian law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: To understand site usage and improve our services.
- Marketing Cookies: To display personalized promotions.
You can manage your cookie preferences via our Cookie Settings
6. Data Retention
We retain your data only as long as necessary for the purposes outlined above or as required by law.
7. Your Rights
As an EU resident, you have the following rights under the GDPR:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your data ('right to be forgotten').
- Restriction: Restrict processing of your data.
- Objection: Object to processing for specific purposes (e.g., marketing).
- Data Portability: Receive your data in a commonly used format.
To exercise these rights, contact us at office@drop.wien.
8. Security of Your Data
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
9. Third-Parties
Our website may contain links to third-party websites (e.g., Anny GmbH). We are not responsible for their privacy practices, by accepting drop's privacy policy, you automatically accept policies from our providers.
Stripe
The online payments provider for customers within the EU is Stripe Payments Europe, Ltd.,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter 'Stripe').
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.
You can read details about this in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.
Anny
The booking platform provider for customers within the EU is anny GmbH, Cäcilienstraße 30, 50667 Cologne (hereinafter 'Anny').
You can read details about this in Anny's privacy policy at the following link: https://anny.co/en/privacy
IONOS
drop's website is hosted by IONOS SE, 56410 Montabaur (hereinafter 'IONOS').
You can read details about this in IONOS' privacy policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: office@drop.wien
Address: Gentzgasse 3, Top 1, 1180, Vienna
pricing & offers
and all day Saturday
4x4h per month)
and all day Saturday
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Q & A
Yes, all studio features, including self-recording and -mastering, as well as the instruments and equipment, are included in the price. There are no hidden fees, so you can focus on your music without any surprises.
You can cancel your booking at any time. If you cancel 48 hours before your session, you'll receive a full refund. Cancellations between 48 and 24 hours will receive a 50% refund. Unfortunately, no refunds are given for cancellations made within 24 hours of the booking.
After your booking is complete, you'll receive an email with your invoice and booking confirmation. The email will include a code that grants you access to the studio premises and your booked studio during your reserved hours. Simply enter the same code at the building entrance and the door of your booked studio to gain access.
No! Smoking and alcohol are not permitted in the studio to ensure a clean, safe, and professional environment for all clients. Violation of this policy may result in termination of your session without a refund.
Security cameras are installed to ensure your safety during rehearsal sessions. Footage is securely stored and will only be reviewed in legal cases like theft or vandalism. Your privacy is a priority, and recordings are never used for any other purpose.
If you self-record audio or video during your session, all rights to the recordings belong to you. drop does not claim any ownership of your content.
Not at the moment, but we are working on a solution to create some space for storage purposes.
Ein Fonds der
Stadt Wien